Shipping policy
Prosport Performance Inc. Shipping Policy
Effective Date: [6/10/2025]
At Prosport Performance Inc., we are committed to delivering your performance products quickly, efficiently, and reliably. This Shipping Policy outlines our shipping practices and procedures.
1. Shipping Destinations
We currently ship to:
- All 50 U.S. states
- U.S. Territories and APO/FPO addresses
- Select international destinations (please contact us to confirm availability)
2. Processing Times
- Orders are typically processed within 1 business day.
- Orders placed on weekends or holidays will begin processing on the next business day.
- You will receive a confirmation email with tracking information once your order ships.
3. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard (Ground) | 3–7 business days |
| Expedited | 2–3 business days |
| Overnight/Next-Day (Contact us) | 1 business day (if ordered before 12pm EST) |
Note: Delivery times are estimates and may vary based on location, carrier delays, and weather conditions.
4. Shipping Rates
Shipping rates are calculated at checkout based on the selected shipping method, delivery location, and order size/weight. Occasionally, we may offer free shipping promotions—these will be clearly stated at checkout.
5. Order Tracking
Once your order is shipped, a tracking number will be emailed to you. You can track your package through the carrier's website using this number.
6. International Shipping
- Customs fees, import duties, and taxes are not included in our prices and are the responsibility of the customer.
- Delivery times may vary due to customs processing.
- We are not responsible for delays caused by international customs authorities.
7. Undeliverable Packages
If a package is returned to us due to incorrect address or refusal, we will contact you to arrange re-shipment. Additional shipping charges may apply.
8. Damaged or Lost Packages
If your package is damaged or lost in transit:
- Report any visible damage to the carrier at the time of delivery.
- Contact us at [sales@prosportgauges.com or 727-572-9011] within 5 business days.
We will work with the carrier to resolve the issue and arrange a replacement if eligible.
9. Contact Us
If you have any questions about your shipment, please contact our customer service team at:
Email: [sales@prosportgauges.com]
Phone: [727-572-9011]
Business Hours: [9-5 EST]
Prosport Performance Inc. reserves the right to update this Shipping Policy at any time. All changes will be posted on this page.